Onboarding
Interactive chatbot to support new employees for a perfect start in their new job.
Challenge
- Information overload: New employees are often overwhelmed by the amount of onboarding information.
- HR workload: Frequent, repetitive inquiries to the HR department during onboarding.
Solution
- MAIA as onboarding assistant: Enables uploading and querying of onboarding documents to relieve HR.
- Quick answers: Provides new employees with immediate and precise information to their questions at any time.
Result
- Employee satisfaction & efficiency: Increase in employee satisfaction through improved information flow and reduced workload for the HR department.
- More effective onboarding: Knowledge is more accessible and quickly available, allowing new employees to integrate better into the company.
Prompt Examples
- Basic information: "What are the company policies on vacation days?"
- Process flows: "How does the process for travel expense reports work?"
- Company culture: "What are our company's core values and how are they lived in everyday life?"
- Resource access: "How do I gain access to the internal IT systems?"
Use Cases
